OpusDone: an AI front-desk that answers and books on WhatsApp.
OpusDone is a product we designed and built end to end: a scoped AI agent for a business that answers customer questions, books real appointments, and hands off to a human the moment it matters — right inside WhatsApp, Telegram, Instagram and Messenger.
Everything a great front-desk does — automated
OpusDone answers in seconds, offers a real slot, books it, confirms, and sends reminders — switching language without missing a beat, and pulling in a human the moment a conversation needs one.
- Replies in under 3 seconds, in the customer's own language
- Books straight into the calendar and confirms — with 24h reminders
- Human escalation built in · WhatsApp-compliant by design
The challenge
Most customer messages arrive after hours, in different languages, and ask the same handful of things — hours, prices, availability, a booking. A generic chatbot answers a couple then collects an email; a human can't be on WhatsApp at midnight. Businesses lose real bookings in that gap.
Everything a great front-desk does — automated
Six things your agent handles, so your team can focus on the work only humans can do.
Answers, on-brand
Replies to customer questions using only your approved business info — never off-topic.
Books real appointments
Offers live slots and confirms bookings on your calendar (Cal.com), with reminders.
Human escalation
Hands off to your team the moment something is uncertain or sensitive.
Every channel
One agent across WhatsApp, Telegram, Instagram and Messenger.
Approved knowledge
You upload FAQs and prices; we review before anything goes live.
Under 3 seconds
Fast, natural replies so customers never wait — day or night.
What we built
OpusDone is a scoped agent that actually closes the loop:
- A per-business agent that learns the services, prices and policies once
- Real booking — it offers live availability, writes the appointment and confirms it
- Multi-channel from day one — WhatsApp, Telegram, Instagram and Messenger
- Automatic language switching, so customers are answered in their own language
- Human hand-off with full context the moment a conversation needs a person
- Guardrails and WhatsApp-compliant messaging, so it's safe in front of customers
A basic chatbot deflects. OpusDone gets the job done.
Live in days, not months
You control the setup, we build the agent. You just connect your tools and go.
Tell us your business
Services, hours, prices and FAQs via a simple form. That becomes what your agent knows.
We build & you test
We craft and tune the agent from a sector template. You test it safely in a sandbox.
Go live & monitor
Approve go-live, connect your number, and watch bookings and escalations roll in.
Why it matters for your project
OpusDone is proof that we build AI agents that take real actions — not chatbots that deflect. Scoped to one business, wired to real booking, safe on WhatsApp: it's exactly the pattern behind our AI Agents service, ready to adapt to the questions and bookings your business handles every day.
Have a process that belongs on WhatsApp?
Tell us the job, the channel and the system it needs to touch. We'll scope it honestly.