Pros and Cons of Hosted Ecommerce Platforms

Pros and Cons of Hosted Ecommerce Platforms

December 19, 2017 9:00 pm

I’ve addressed totally different choices to host the code in your ecommerce website. In “Don’t Self-host an Ecommerce Retailer,” I addressed the danger and expense of proudly owning and managing net servers. In “Cloud Internet hosting the Greatest Choice for Shops That Personal Code,” I reviewed the benefits, together with flexibility and low value, of metered outsourcing.

There’s one damaging facet of these choices, nevertheless: They require you to personal the code that runs your ecommerce website. That may be a distraction out of your core enterprise of promoting services, particularly for smaller organizations.

Thus an alternative choice is to outsource not simply your internet hosting but in addition the code. That is what an ecommerce platform does. It runs, updates, and improves the software that powers your retailer — sometimes in a software-as-a-service setting, whereby the supplier costs a month-to-month payment to make use of its platform.

The remainder of this text won't advocate one platform over one other. There are lots of of them. I've my favorites and for those who’re within the area for greater than 4 seconds, you’ll encounter different individuals’s favorites, too.

As an alternative, I’ll present a broad overview of ecommerce platforms and the way utilizing them compares to operating your personal servers.

Advantages of Hosted Platforms

  • No internet hosting or server worries. The primary, most oblivious profit with a platform is that you simply keep away from servers and internet hosting. You'd presumably decide a plan together with your platform based mostly on the dimensions and general exercise of your retailer. However you don’t want to fret about servers and the way a lot energy they want. The platform does this all for you.
  • Restricted safety dangers. Equally, a platform will deal with most safety considerations. This may sound minor. However when a single safety glitch can value hundreds of thousands in damages and probably threaten your whole group, having safety taken care of is a serious profit.

Relying on the platform, you may have to deal with some safety updates your self, similar to these for customized code. This can be a small danger, although, versus being liable for a whole set of servers.

  • Many options. Platforms are often filled with options. When you enroll you can begin utilizing all of them. This can be a good distinction to thoroughly customized techniques whereby you may wait months or years to develop new options.
  • Straightforward scalability. Because the platform firm is operating the code, it additionally accommodates visitors spikes and the overall scaling up of capability when wanted. Extra capability might require an improve to the plan, however that’s easy in comparison with determining the right way to add further servers.

For instance, within the current Black Friday 2017 weekend, an ecommerce website that I handle skilled 4-occasions the traditional visitors. The location was utilizing a big, hosted platform. It took roughly half-hour and some clicks to improve the account to deal with the additional visitors.

Disadvantages of Hosted Platforms

  • Limitations on customized options. The first drawback of a hosted ecommerce platform is the limitation of customized options. All platforms add options over time. However when you want a customized or non-normal enhancement, you'll doubtless have a troublesome time in convincing the platform so as to add it. Typically platform might add, say, eighty % of what you want — however you continue to want the remaining 20 % earlier than you'll be able to benefit from it.

One workaround of the customized-function limitation is using software programming interfaces. Typically APIs will present the potential so as to add the customized options you want. Even when you might want to lease a server only for that customized function, it’s higher than having to run a whole customized retailer.

  • Greater value, perhaps. The price of utilizing third-social gathering platforms typically seem larger than self-internet hosting. That’s as a result of the price of the platform is all-encompassing — internet hosting, software improvement, customer support, and revenue for the platform proprietor. Furthermore, platform charges embrace loads of oblique prices (and complications) that you simply may be lacking.
  • Non-commonplace shops. An ecommerce platform won't be a great match in case your retailer has a non-normal enterprise mannequin — comparable to solely flash gross sales or it’s totally a market connecting consumers and sellers.
  • Heavy reliance on buyer help. Utilizing a 3rd-get together platform means you'll doubtless depend on its buyer help personnel. Even in case you are assigned devoted employees, you’ll nonetheless need to depend upon their experience. Thus, earlier than migrating to an ecommerce platform, contact its help division. Study the way it responds to requests.

The right way to Select

Given the big variety of platforms, it’s helpful to have an inventory of straightforward standards. A platform might make sense for what you are promoting if any of the next are true.

  • Getting began. A platform is usually an enormous assist for brand spanking new retailers. You may outgrow it later, however you'll be able to study lots within the early days.
  • No builders. A platform may help keep away from hiring or retaining net builders, which could be costly.
  • Irregular visitors. This might be from media appearances or occasions. Platforms can sometimes take up visitors spikes simpler than self-hosted options.

Then again, a platform would unlikely be a very good match if the next are true.

  • Customized code. Platforms supply uniform, customized code. If you might want to customise a lot of that code, it might create issues. Many platforms, nevertheless, can accommodate customized entrance-finish code, akin to JavaScript.
  • Non-normal enterprise mannequin. You might ask a platform to accommodate your mannequin, nevertheless it may cost an excessive amount of and take an excessive amount of effort.

It may be troublesome emigrate away from a 3rd-get together platform, however it's potential. So long as you'll be able to entry your retailer’s knowledge, you'll be able to doubtless take it anyplace.


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