Ecommerce websites sometimes launch with a modest product vary and, probably, class names that may develop into redundant because the enterprise grows.
I launched My Wedding ceremony Décor over two years in the past with eighty wedding ceremony décor gadgets, a couple of product classes, and eight themes — from seashore to classic.
Most of my merchandise have been balloons, centerpieces, lighting, indicators, desk decorations, and vases, plus uncommon sweet for the dessert buffet desk.
Earlier than I launched, I knew that product dimensions are a deciding issue for patrons choosing wedding ceremony décor gadgets.
The peak of a décor product lets couples and wedding ceremony planners decide if it could possibly match on the bridal or visitor tables; is acceptable for the floral show; is the proper measurement visually for a room (for instance, ballrooms demand tall centerpieces); or gives sufficient “drama” for photograph alternatives (resembling forty-inch helium balloons).
In an excessive instance final month, for instance, one woman was looking for a very excessive wedding ceremony arch to clear the top of her husband-to-be, who stands 6 foot eight inches.
Once I launched the website, I assumed I might save consumers time by itemizing the peak at the start of the product title.
And once I launched rental merchandise 4 months later, I retained the naming conference to listing the merchandise’s peak at first of the product title so guests might examine the bodily measurement of things as they scrolled down the web page. I repeated this course of once I launched My Occasion Décor in January 2017.
And I by no means thought to revisit the viability of this naming strategy till just lately.
Dimensions vs. comparable merchandise
Solely every week in the past I used to be stay-chatting with a potential buyer. I used to be telling her a few taller vase that she hadn’t seen. As we chatted, we scrolled collectively by way of the “Purchase Décor” assortment, looking for the vase.
It was then the lightning bolt hit me: she wouldn’t have seen it as a result of merchandise have been listed by dimension order. This meant a forty-inch excessive balloon was listed subsequent to a forty-inch plinth, whereas a 6-inch tall vase was adjoining to a desk quantity measuring 6 inches, and so forth.
With a number of merchandise measuring roughly the identical, it meant consumers noticed dozens of disparate gadgets on the identical web page, which made it complicated and irritating to scroll by means of. A related product can be pages away.
One answer can be to make use of flyout subcategory menus. However I discover them unwieldy on cell phones.
In order that day, after the reside chat, I undertook the duty of renaming the product titles for each web sites, normally utilizing the generic identify for that merchandise to start the title.
For instance, all candle gadgets have been preceded with the phrase “Candle.” Bowl-formed centerpieces began with “Bowl.” Meals service carts now started with “Drinks Sweets” to group them, and so forth.
Immediately, it made it simpler for would-be clients to scroll and see comparable gadgets grouped collectively. It has additionally saved me time.
And it has made a distinction, in only one week. It appears consumers can discover what they need extra simply and extra shortly. And gross sales and signups have drastically improved.
For My Wedding ceremony Décor, evaluating the week previous to the change (August 14-21) to the week after (August 23-30), the bounce price dropped from 1.60 % to 1.fifty nine %, the typical time on web page from 28 seconds to 23 seconds, and the distinctive web page views fell from three,644 to 2,733.
Importantly, gross sales for My Wedding ceremony Décor grew 1,069 % week on week whereas publication signups have elevated 36.four %.
And, for My Occasion Décor, evaluating August 14-21 to August 23-30 reveals the bounce fee dropped from sixty five.9 % to fifty eight.7 %, the typical time on web page fell from 70 seconds to forty seven seconds, and the distinctive web page views grew from 615 to 673.
Gross sales for My Occasion Décor doubled from August 14-21 to August 23-30, whereas publication signups grew 20 % over the identical interval.
Have you ever modified the names of product classes? What distinction did it make to your enterprise?